Bumbox Logistics

FAQ 13

• What phones do the Bumbox mobile app support?
• How can use Bumbox if my phone doesn’t support the app?
• What time will my parcel be delivered?
• When will I be notified that my parcel is ready for pick-up?
• How do I know if my parcel has been delivered to Bumbox HQ?

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Getting Started 5

• What is Bumbox?
• Where are Bumbox Stations located?
• Do I need to sign up to use Bumbox?
• How do I ship to a Bumbox Station?
• How do I retrieve a parcel from a Bumbox Station?

Shipping Exceptions & Coverage 7

• What can I ship to a Bumbox? What is prohibited?
• What are the dimensions & weight limits for my parcels?
• What if my parcel has taxes or duties or fees on it? (Otherwise known as Collect on Delivery or GST)?
• How secure is Bumbox?
• Is there insurance coverage on my parcel delivered to Bumbox?

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