We have no control over where your parcel is or when it will be delivered to our HQ office. You will need to contact your delivery company for that information or check your tracking number on the appropriate delivery company website.
Once the parcel reaches our office before 4pm, we will deliver the next day. Download the mobile app to get your collection details once your parcel has been delivered to your chosen Bumbox Station. Alternatively, you can get your collection details by signing into your account through our website.