Shipping Exceptions & Coverage
Please refer to the list of prohibited items specified in Terms and Conditions.
Wed, 5 Aug, 2015 at 3:22 AM
The maximum parcel size is 54 cm by 33 cm by 60 cm. The maximum parcel weight is 30 kg.
If your parcel exceeds the maximum size or weight, Bumbox c...
Wed, 5 Aug, 2015 at 3:23 AM
We are unable to collect these payments at the moment. Please liaise with the delivery company to make payment for taxes, duties or fees.
Wed, 5 Aug, 2015 at 3:23 AM
The Bumbox Stations are built of steel and sensors are mounted on each locker to detect intrusion. We use mechanical locks that are resilient and stressed t...
Wed, 5 Aug, 2015 at 3:23 AM
A minimum coverage is included in the Bumbox locker fee.
When the parcel is stored in the Bumbox Station, this insurance will cover, fire, lightnin...
Wed, 5 Aug, 2015 at 3:24 AM
Bumbox is not responsible for the damage of the item in the parcel. Please contact your retailer or delivery company, should you have discrepancy with the c...
Wed, 5 Aug, 2015 at 3:24 AM
During delivery, Bumbox does not keep track of the contents of your parcel, and so we can’t assist on the claim while it is en-route to a Bumbox station.
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Wed, 5 Aug, 2015 at 3:26 AM