FAQ

Frequently Asked Questions

Is Bumbox a P.O. Box
Despite providing similar conveniences, Bumbox is not a P.O. Box.  You don’t have to worry about retailers and shipping carriers that don’t ship to a ...
Wed, 5 Aug, 2015 at 3:20 AM
What if I shipped my parcels to the wrong address (e.g. an old Bumbox address)?
You should contact the delivery company handling your parcel or seller to change the shipping address immediately. Get “My Bumbox address” from our mo...
Wed, 5 Aug, 2015 at 3:21 AM
Can I use a QR code provided by another company to retrieve my Bumbox parcel?
The answer to this is no.  Bumbox generates it's own QR codes for parcel retrieval as a security measure. The QR code scanner would not be able to...
Wed, 2 Sep, 2015 at 3:33 AM